FAQS
Thoughtfully Answered
Everything you need to know about our formulas, your skin, and your experience.
Your skin, considered.
Who are your products for?
Our products are designed for all skin types — including dry, oily, combination, and sensitive skin. They are suitable for both face and body.
Are your products suitable for sensitive skin?
Yes. Each formula is crafted with gentle, plant-based ingredients and without harsh additives, making them well-suited for sensitive skin types.
Are your products fragrance-free?
We do not use synthetic fragrance. Products are either unscented or naturally scented with botanical ingredients.
Will your products clog my pores?
No. We use lightweight, non-heavy plant oils that absorb efficiently into the skin without leaving a pore-clogging residue.
Do your soaps lather?
Yes. Our soaps create a soft, creamy lather without sulfates or harsh detergents.
What's inside the bottle.
What ingredients do you use?
We use a combination of plant oils, herbs, and functional botanicals selected for their performance, skin compatibility, and overall balance.
Are your products vegan or cruelty-free?
All products are cruelty-free. Some formulas may include ingredients like goat milk or honey, which are clearly labeled.
Do your products contain allergens?
Some products may contain naturally derived ingredients such as nut-based oils. We recommend reviewing each ingredient list carefully if you have known sensitivities.
How long do your products last?
Our soaps maintain quality for up to 12 months when stored properly. Oils and liquid-based products are best used within 6–9 months after opening.
How should I store my products?
Store soaps in a dry, cool place between uses. Keep oils and other products away from direct sunlight and excessive heat to preserve their quality.
From our hands to yours.
How fast will my order ship?
Orders are processed within 2–4 business days. Once shipped, delivery timelines are determined by the selected carrier.
What does “3–5 day shipping” mean?
This refers to the carrier's delivery timeframe after your order has been shipped. It does not include processing time.
Do you offer expedited processing?
Expedited handling may be requested by emailing info@conquerskinco.com prior to placing your order.
When will I receive tracking information?
Tracking details are sent via email once your order has been shipped.
Do you accept returns or exchanges?
Due to the nature of skincare products, all sales are final. Please review your order carefully before completing your purchase.
We're happy to help.
For anything we haven't answered here, reach our team directly — we read every note.
info@conquerskinco.com